Terms of Service

Welcome to Syntro! These Terms of Service ("Terms") are a legal agreement between you ("Customer," "you" or "your") and DailyBot, Inc. ("Syntro," "we," "us" or "our") governing your access to and use of (i) the Syntro Slack application, (ii) the syntro.io website and any related sub‑domains (collectively, the "Services"). By installing the Syntro app, creating an account, or otherwise using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

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1. Eligibility & Account

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1. You must be at least 18 years old and have authority to bind the workspace or entity on whose behalf you use the Services.
   
   
2. You agree to provide accurate information and keep it updated. You are responsible for all activity that occurs under your workspace’s Syntro installation.
   
   

2. License & Acceptable Use

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1. License. Subject to these Terms, Syntro grants you a limited, non‑exclusive, non‑transferable, revocable license to access and use the Services for your internal business purposes.
   
   
2. Restrictions. You will not (and will not permit anyone else to):
   
   
   
   • Copy, modify, or create derivative works of the Services;
     
     
   • Reverse engineer, decompile, or attempt to discover source code;
     
     
   • Use the Services to build a competing product;
     
     
   • Bypass any security measures;
     
     
   • Use the Services to transmit spam, malware, or content that is unlawful, defamatory, or infringing.
     
     
3. Third‑Party Platforms. The Services integrate with Slack APIs. Your use of Slack is governed by separate terms between you and Slack Technologies, LLC.
   
   

3. Data & Privacy

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Our Privacy Policy explains how we collect, use and protect data. By using the Services, you consent to such processing. You represent that you have obtained all consents necessary to provide us with any personal data belonging to others.

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4. Fees & Payment

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1. Plans. Some features require a paid subscription ("Paid Plan"). Fee details are shown at checkout or an order form.
   
   
2. Billing. Fees are billed in advance and are non‑refundable except as expressly stated.
   
   
3. Taxes. Fees do not include taxes; you are responsible for all applicable taxes.
   
   

5. Intellectual Property

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1. Syntro IP. We retain all rights, title and interest in the Services and related IP. No rights are granted except as expressly stated.
   
   
2. Customer Content. You retain all rights to messages, files, and data you submit ("Customer Content"). You grant Syntro a worldwide, limited license to process Customer Content solely to provide the Services.
   
   
3. Feedback. If you provide suggestions, you grant Syntro an unrestricted, perpetual license to use them without obligation.
   
   

6. Confidentiality

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Neither party will disclose the other’s non‑public information except to fulfil these Terms or as required by law. This section survives 3 years after termination (trade secrets indefinitely).

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7. Security & Data Incidents

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Syntro uses industry‑standard security measures. In the event of an unauthorised disclosure of Customer Content, we will notify affected workspace owners without undue delay and cooperate in remediation.

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8. Term & Termination

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1. Term. These Terms start when you first use the Services and continue until terminated.
   
   
2. Termination for Convenience. You may uninstall the App at any time. Either party may terminate a Paid Plan per its renewal terms.
   
   
3. Termination for Cause. Either party may terminate if the other materially breaches these Terms and fails to cure within 30 days.
   
   
4. Effect. Upon termination, your license ceases and we will delete or de‑identify Customer Content within 30 days, except data retained for legal obligations.
   
   

9. Warranties & Disclaimers

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The Services are provided “AS IS” and “AS AVAILABLE.” To the fullest extent permitted by law, Syntro disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant that the Services will be uninterrupted, error‑free or secure.

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10. Limitation of Liability

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To the maximum extent permitted by law, Syntro’s total liability for any claim arising out of or relating to the Services will not exceed the amounts you paid to Syntro in the 12 months preceding the claim. Syntro will not be liable for indirect, incidental, consequential, special or punitive damages, or loss of profits, revenue, data or business.

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11. Indemnification

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You will defend and indemnify Syntro from any third‑party claims arising from (a) Customer Content, (b) your breach of these Terms, or (c) your violation of law.

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12. Modifications

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We may modify these Terms by posting an updated version on syntro.io. Material changes will take effect at the start of your next subscription term or 30 days after posting (whichever is sooner). Continued use after that date constitutes acceptance.

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13. Governing Law & Dispute Resolution

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These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict‑of‑laws principles. Any dispute will be resolved exclusively in the state or federal courts located in Wilmington, Delaware, and the parties consent to personal jurisdiction there.

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14. Export Compliance

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You may not use the Services in violation of U.S. export control or sanctions laws.

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15. General

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• Entire Agreement. These Terms constitute the entire agreement and supersede all prior agreements regarding the Services.
  
  
• Assignment. You may not assign these Terms without our written consent; we may assign without restriction.
  
  
• Severability. If any provision is unenforceable, the remaining provisions remain in effect.
  
  
• Waiver. Failure to enforce any provision is not a waiver.
  
  
• Force Majeure. Neither party is liable for delays beyond reasonable control.
  
  

16. Contact

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Questions? Email support@syntro.io.