Another reason why you’ll love Syntro
Simple plans and pricing that adjust to the financial reality of many startups.
Free during launch.
Full access, no catches.
We’re launching with everything unlocked, no limits, no credit card, no problem. Try the full AI-powered support experience and see what your team can do.
Frequently Asked Questions
We revolutionize industries with dynamic digital solutions, tailored to meet contemporary demands.
What makes Syntro better than using Jira or Zendesk for support?
Jira and Zendesk are powerful, but often feel slow, clunky, and disconnected from where conversations actually happen: your Slack. Syntro replaces that friction with real-time workflows, instant ticket creation, and AI-assisted triage, so nothing slips through the cracks and support feels human again
What kind of support automation does Syntro provide?
Syntro uses AI to:
* Answer FAQs in real time
* Suggest knowledge base docs before escalation
* Tag, prioritize, and assign tickets
* Use agent replies to improve future responses.
It’s like giving your team a smart assistant that handles the repetitive work.
Can I still escalate to human agents?
Absolutely. When the AI isn’t confident or needs more info, Syntro escalates the message to a human. The system creates a ticket, notifies the right teammate, and keeps the user updated, all without you leaving Slack.
Do I need to switch tools or change my workflow?
Nope. That’s the point. Syntro lives in Slack (and soon other chat tools), so your customers and your support agents never have to switch platforms. You keep your conversations flowing and Syntro handles the structure behind the scenes.
What does onboarding with Syntro look like?
It’s fast and frictionless. You sign in with your email, connect your Slack workspace, choose the support channels you want to track, and you're good to go. We even preload a demo ticket so your team can explore the interface without waiting for real issues to come in. Most teams are fully set up in under 10 minutes.
