Forward-thinking startups trust us:
Startups don’t hire devs to
copy/paste Slack messages into JIRA
Yet here you are. Chasing down bug reports buried in threads, switching between tools, setting reminders in Notion, and hoping someone followed up before the customer churns.
Support today doesn’t break because you don’t care
It breaks because the tools don’t fit how we work today: in Slack, in real-time, across time zones.
You tried workarounds
A custom bot, a ticket emoji, even Zapier hacks.
Still, requests slip through
SLAs go unchecked. Docs go stale.
That’s where Syntro comes in
Because support should be smarter, not slower.
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Syntro watches your Slack Connect
channels like a hawk .𓅃
It spots incoming requests, understands what they’re about, and either responds using your tone… or pings the right person to approve a draft.
You get the speed of Slack, the structure of a helpdesk, and the consistency of a support pro who never sleeps.
What makes Syntro different
Syntro ends tool switching, prevents ticket bloat, and makes sure no message slips through the cracks.
A client message arrives in Slack.
Syntro reads it, checks your docs, and replies instantly if it's confident.
A digital record of the words, often used to capture ideas and prompts.
Not sure? It DMs your agent: “Here’s what I think. Approve or tweak?”
AI assistant that understands and responds to voice commands.
Syntro responds like a human, using your team’s voice and support tone.
The ability to seamlessly synchronize data, settings across multiple devices.
Then it updates its own brain, so next time, it handles it alone.
Service that utilizes artificial intelligence to enhance communication.
Made for modern support teams
Syntro is built for you if:
You manage clients
via Slack Connect
Your work happens in Slack, your support system should too.
You lose track of tasks sent in unstructured messages
Not every “quick ping” should require detective work.
Another reason why you’ll love Syntro
Simple plans and pricing that adjust to the financial reality of many startups.
Free during launch.
Full access, no catches.
We’re launching with everything unlocked, no limits, no credit card, no problem. Try the full AI-powered support experience and see what your team can do.
Frequently Asked Questions
We revolutionize industries with dynamic digital solutions, tailored to meet contemporary demands.
What makes Syntro better than using Jira or Zendesk for support?
Jira and Zendesk are powerful, but often feel slow, clunky, and disconnected from where conversations actually happen: your Slack. Syntro replaces that friction with real-time workflows, instant ticket creation, and AI-assisted triage, so nothing slips through the cracks and support feels human again
What kind of support automation does Syntro provide?
Syntro uses AI to:
* Answer FAQs in real time
* Suggest knowledge base docs before escalation
* Tag, prioritize, and assign tickets
* Use agent replies to improve future responses.
It’s like giving your team a smart assistant that handles the repetitive work.
Can I still escalate to human agents?
Absolutely. When the AI isn’t confident or needs more info, Syntro escalates the message to a human. The system creates a ticket, notifies the right teammate, and keeps the user updated, all without you leaving Slack.
Do I need to switch tools or change my workflow?
Nope. That’s the point. Syntro lives in Slack (and soon other chat tools), so your customers and your support agents never have to switch platforms. You keep your conversations flowing and Syntro handles the structure behind the scenes.
What does onboarding with Syntro look like?
It’s fast and frictionless. You sign in with your email, connect your Slack workspace, choose the support channels you want to track, and you're good to go. We even preload a demo ticket so your team can explore the interface without waiting for real issues to come in. Most teams are fully set up in under 10 minutes.
Sstart managing your support with AI today.
We’re happy to collaborate with early teams that want to simplify support, stay in Slack, and scale without the chaos.
